Returns

We sincerely hope you are satisfied with your purchase, however if you change your mind we will happily exchange your item for a credit note or refund (minus shipping cost if free shipping discount has been applied) within 14 days.

Badlands Studio allows returns within 14 days of the order delivery date. All returned items must be unworn, undamaged, and unwashed with all original tags attached and with original packaging. The original invoice must be included with any return. Failure to do so can delay the processing of your return. Return shipping will be paid by the customer.

Returns are usually processed within 7 business days of the package arriving at our facility. This period may be longer during peak sales periods.

Product Condition: Please be aware that we cannot process returned clothing which has been worn. Please ensure that when you try your items on that you are not wearing strong aftershaves or scents, that all product tags remain in tact, and that the item is unworn and in a resellable condition. It will be at our discretion as to whether the item is in a resellable condition.

If Badlands Studio determines that any products are not in original condition, your return will not be granted and the items will be returned to you.

We are unable to accept returns after 14 days from time of order.

Bespoke & Non-returnable Items: Items that are hand finished or subject to a manual process that produces a bespoke garment are not eligible for return or exchange. All sales on these items are final.

Due to hygiene reasons, we are unable to accept returns for any socks or undergarments.

To initiate a return, please contact our returns team at info@badlandsstudio.com and state your intent in the e-mail subject section.

EXCHANGES

In certain situations, we may be able to exchange damaged or mislabeled items may be exchanged for the proper item or size for free within 14 days of the order being placed. Please note, we are unable to provide exchanges for international orders. For international exchanges, we ask that you initiate a return and place a replacement order.

To initiate an exchange, please contact our returns team at info@badlandsstudio.com and state your intent in the e-mail subject section.

SALE

Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.

FINALLY....

Badlands Studio does not participate in price matching with other retailers.

Badlands Studio reserves the right to extend, modify or discontinue markdowns at any time without notice.

Please be sure to read all relevant information regarding site-wide events, as we cannot be held responsible if they are skipped.